We can provide full-service association management or project-based for your professional association with a headquarters office to support your daily administrative needs, including designated telephone numbers and e-mail addresses.

• • Strategic Planning
• • Governance
• • Meetings and Events Planning
• • Membership and Volunteer Development
• • Marketing and Communications
• • Financial Accounting
• • Website and Database

We take the time to learn about your goals, priorities, values, and culture. Then we apply our knowledge, expertise, and know-how to create strategies and practical solutions tailored to your organization’s specific needs. Our advice is grounded in sound business principles and practical implementation programs. We make use of sophisticated assessment and analytical tools adapted to the specific situation of your firm, practice, organization or business. Our Strategic Planning services include:

• • Culture, Title VII, Risk Management and Other Audits
• • Benchmarking Studies
• • Client Satisfaction and External Perception Surveys
• • Best Practices Reports
• • Personal Style, Emotional Intelligence and Behavioral Science Assessments
• • High Performance Coaching
• • Group Training Programs
• • Retreats

It is vital for organizations of all types to find and retain highly qualified board members, leaders, and committee members. We help you create and implement projects specifically designed to identify and develop association members who are best suited to becoming the future leaders of the organization. We can provide tools to help the association’s board and committee ensure that your organizational structure and policies are aligned with the needs of your membership and to expand and enhance association services by:

• • Strategic and long-range planning
• • Organizational structure and policies
• • Expansion and enhancement of services
• • Board and leadership development
• • Proper Documentation of Association Minutes

Our experience in handling meetings and events is vigorous and versatile from small, elite programs to large, global gatherings with 7,000+ attendees. We provide A to Z coordination for meetings and conferences-from developing content and program schedules, preparing budgets, conducting site selections, planning social events and outings, negotiating contracts, to managing the execution of the program and all the event logistics. For board and committee meetings, RRR will support leadership objectives, including the preparation and distribution of agendas, supporting materials, and managing telephone, online, or in person meetings. We also assist in the preparation of annual meetings of members with appreciation for the formalities defined by corporate laws and by-laws, and have extensive experience with developing programs for in-person or virtual meetings that adhere to CLE or CEU requirements. Our Meeting and Event services include:

• • Board and member meetings
• • Annual Meetings
• • Site evaluation and selection
• • Trade show convention and exhibits management; sponsorships
• • Gala events and banquets
• • Budgets and event financial reporting
• • Registration and housing
• • Conference logistics
• • Subcontractor evaluation, selection and contract negotiation
• • VIP services
• • Post-event reporting
• • CLE and CLE programs and accreditation management
• • Program content and scheduling
• • Social event planning and on-site management

We assist organizations in expanding and enhancing their membership and volunteers through innovative recruitment and retention techniques. With member collaboration, we identify, design and develop new member services and tactics to retain current membership. We also specialize in maintaining membership records, due invoicing and collections, and the fulfillment of member benefits. Our Membership and Volunteer services include:

• • Development and Retention
• • Services Support
• • Records Management
• • Dues Invoicing and Collections
• • Relations
• • Services and Program Assessment
• • Development and Enhancement

In today’s fast-paced and wired environment, organizations must deliver the right message to their constituents via the right media with the appropriate tools. We partner with you to create a marketing plan that reflects your strategic objectives and enhances your market position. Our team will work closely with you to identify the tactics needed to reach your target audience, whether it involves delivering a press release, printing and broadcasting media, or utilizing social networking sites, wikis, podcasts, RSS feeds and blogs. Our Marketing and Communications services include:

• • Marketing and promotion
• • Website Development and management
• • Publications
• • Market research and bench-marking
• • Media relations
• • Government relations

An organization’s financial capacity is a critical component to its structure and growth. We adhere to strict procedures to ensure that all of your financial services and transactions are appropriately authorized and recorded. We offer vigorous fundamentals and necessary on-site and outside resources for all your financial management. Our Financial Accounting services include:

• • Daily bookkeeping
• • Monthly financial reconciliations
• • Billing and membership dues
• • Annual audits and budgeting
• • Expense reports
• • Proper documentation of association minutes
• • Contract negotiation

We provide a wide-range of tools to enhance your association’s website performance and maximize returns. Through detailed analysis and collaboration with your Board of Directors and volunteers, we update designs, formats, content, and implementation of your technology applications as needed. In addition, we will monitor your website to ensure that it contains the most up-to-date information.

Our tailored approach creates a competitive advantage in ensuring that your database contains relevant and meaningful information. We have the resources available and the experience to identify which data is crucial to further your association’s mission.